our five year guarantee

Our chairs are built for lifetime value summit-icon

*We’re confident in the quality of our work so our chairs come with a 5 year structural guarantee minimum

This excludes fair wear and tear, and damage or failure caused by misuse. The frames on the Saltford 19 & 25, Radstock, Cyrus, Cyrus Bariatric and Beam ranges are structurally guaranteed for 15 years.

The guarantee applies for use up to 8 hours a day by users up to 150kg.  All exceptions to that standard, are listed in the table below:


Parameters of use to maintain guarantee

Posturemax and Ergonomic 24 ranges

24 hour/day use

Users up to 150kg in weight

Posturemax 200

24 hour/day use

Users up to 200kg in weight

Cyrus Bariatric

Users up to 350kg

SK10 Stacking chair

Users up to 200kg

Model G1 in Gloucester range

All chairs in Athena, Tyro, Versit, Vista and Wood range

8 hour/day use

Users up to 110kg