This excludes fair wear and tear, and damage or failure caused by misuse. The frames on the Saltford 19 & 25, Radstock, Cyrus, Cyrus Bariatric and Beam ranges are structurally guaranteed for 15 years.
The guarantee applies for use up to 8 hours a day by users up to 150kg. All exceptions to that standard, are listed in the table below:
|
Chair |
Parameters of use to maintain guarantee |
|
Posturemax and Ergonomic 24 ranges |
24 hour/day use Users up to 150kg in weight |
|
Posturemax 200 |
24 hour/day use Users up to 200kg in weight |
|
Cyrus Bariatric |
Users up to 350kg |
|
SK10 Stacking chair |
Users up to 200kg |
|
Model G1 in Gloucester range All chairs in Athena, Tyro, Versit, Vista and Wood range |
8 hour/day use Users up to 110kg |
The new dealer area is currently being updated, however in the meantime you can still access the old site where you will find all of your account info and order history.
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Dear Customers
As you are no doubt aware, the current volatile climate has seen stark increases in raw materials over the past 9-12 months.
As a manufacturer, we have seen increases in Foam, Metal, Steel and Timber as well as an increase in lead times and delivery costs from our suppliers. We have done everything possible to mitigate the time delays by increasing our stock holding capability but we now find we have no choice other than to raise our product prices.
To that end, from March 1st 2021 the Summit range will increase by 5%. In addition to this change, our carriage charge will increase to £30 for individual products direct to your customer unless otherwise agreed in advance.
Whilst we understand that this news will not be welcome, we do hope you understand the reasons for this. We are happy to answer any questions or queries you may have. Many thanks for your continued business and support and we look forward to a brighter, more prosperous 2021!
Best regards,
David Simpson
CEO & Design Director
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