To give accuracy a sporting chance, we only accept written orders.
There is an easy way to do it through the website by selecting the product you’d like to order, chose your fabric options then click, ‘Add to Quote’. If you’d like to order more than one type of product, go through that process again. Then, if you are logged on as a Dealer, you can click ‘Place Order’. Done. If you are not logged in, you can ‘Place Enquiry’ and that quote will come through to our Customer Service team who will call you to discuss your specific requirements.
We’ll acknowledge the order as soon as possible and request you check the acknowledgement thoroughly to ensure we’ve accurately interpreted your requirements. If not, please contact us immediately, as we usually start cutting within a day of receiving an order. Alterations or cancellations beyond 24 hours of receipt of order, will incur a charge.
If you’d rather send us a purchase order, or just an email, that’s perfectly fine; can you just ensure the fabric choice for each section of the chair is really clear, please?
Options for each chair are listed on the website and with the chair in the guide and if any are required, please make that clear on your order too.